We're here to help!

If you don't find an answer to your questions below, please contact us and we'll be happy to help.

Shipping & Discounts

How does free shipping work?
Do you offer bulk discounts?
How long will my order take?
Do you ship outside North America?
My order arrived damaged. What should I do?

Materials, Quality & Care

How long will my art last?
How would you describe the quality of your frames?
What types of paper and inks do you use?
How do your print and frame sizes work?
Is my print waterproof?
How are my framed selections protected from dust or other contaminants?
Why you use acrylic glazing in your frames?
Is it safe to clean acrylic glazing?
Do you do custom orders?
Do you print on canvas?
I want my print in a different size. Can you do that?

Payment, Privacy & Terms

How do I buy and use a gift card?
Do you offer refunds?
Why does the discount code I entered not work?
I've provided my email address. How is it used?
Why am I required to provide my phone number with my order?